Know your pax; it's not that hard to get in their head.
I thought the answer was obvious. Apparently not
Three traveler types, three opportunities for fun whilst your flight is delayed or your bag en-route to another time zone.
A baggage handling agent sums up why people matter in travel and why we need to be nice to them
Technology helps, but travel is about the human experience from a Travel Agent
It’s obvious when you think about it, but is it part of your employment strategy?
With over 100 years’ experience in guided travel, leading global operator Collette has announced the launch of its 2020-2021 preview brochure, offering travellers even more options for exploring the ...
Highlights and lowlights of some hotels in 2019
“Data security” sounds techie; try “identity theft” if you want appropriate attention
Whether it’s Jason Westbury predicting the probable change of government, the exit polls and Channel 9 news stories that showed the Liberal party “simply could not win” or the betting agencies that p...
12 months of Stuba - Turning 1 or a rebirth?
An agent purely sells, can an advisor offer more with safety?
Is a Travel Adviser any different to a Travel Agent?
A tongue in cheek reflection on easter away from home
The lead up to federal elections is seldom good for the travel business, but potentially great afterwards. Be ready
“Requests” are an important part of a trip, potentially the icing on the cake and can be the difference between a good experience and a bad experience.
Visibility, simplicity and accountability drive growth in the travel workplace.
On Thursday 14th March the Australian National Maritime Museum hosted a function for the events industry to celebrate its 2018 milestones and share news for the year ahead including the launch of its...
Want more from your "Travel Advisors"? Loosen the yolk; give them room to grow
One of Sydney’s most spectacular waterside venues – the Australian National Maritime Museum - is fast becoming the place for creating a memorable conference or event